Voice services
Response speed, innovation, and cost are considered crucial factors for success in today’s rapidly changing business environment. In addition to the protection, network security, and website connectivity services mentioned previously, Al-Hadatha Company provides information technology solutions as a basic support for all other services. The most important of these solutions are the IP PBX and IP PBX solutions. Call centers and many other customized solutions to suit your business needs.
Internet and communications
- Possibility of moving between packages according to the needs of your facility.
- Consistent, stable, and secure coverage and dynamic speeds.
- A service in which we take care of all the details from A to Z, including internal cable extension, in addition to installation, maintenance and technical support services.
- Wi-Fi equipment comes with a one-year warranty.
- You can choose your preferred payment method: one-time payment or in monthly installments for a year.
- Who wants to run business applications and systems on the Internet at committed speeds.
- Reliable and fast internet service to suit your needs.
- Organizations that need Internet service with static public IP addresses.
- Who cares about scalable Internet and backup service that supports business needs.
- Easily managed through Al-Hadatha’s subscriber services portals.
Cloud switch
- Voicemail: Listen to your voice messages from anywhere, anytime.
- Call forwarding
- Call Recording
- Reports and analytics
- Does not require major equipment maintenance
- Connecting it with CRMs applications
- Continuously developable
- No need for expensive hardware: Use cloud switch solutions without having to purchase or maintain any hardware
Protection systems
Al-Hadatha Business Company has launched security control services. These services are designed to protect your organization’s building and enable you to manage and monitor your headquarters and your network security devices in order to ensure smooth continuity of work. We also guarantee the confidentiality of your information and provide you with services for reporting incidents and attacks and managing them remotely. One of the most prominent characteristics of the service is that it provides you An integrated solution that includes cameras, cables, and network devices, in addition to installation, maintenance, and warranty services.
IPPBX internal exchange
Al-Hadadha Company provides many internal switchboard solutions to connect small, medium and large institutions. Al-Hadadha Company provides many solutions through its distinguished partners in this field.
- Reducing communications costs: it does not require traditional phone lines
- Voice mail
- Automated reply
- Call forwarding
- Call Recording
- Own the equipment
- Increase productivity: by facilitating communication between employees and customers
RIBBON COMMUNICATION SERVICES
Thanks to technologies like Ribbon Communications, we’ve been able to help businesses of all sizes upgrade their traditional phone systems to Internet Protocol (IP) systems. This has enabled businesses to take advantage of all the benefits that voice and data convergence has to offer. Finally, our partnership with Ribbon Communications gives you our best recommendations for advanced voice communications.
- Connecting the partitions with Microsoft servers to enable communication via the MS Teams application.
- Upgrading traditional switchboards to the IP protocol system.
Call center services
One of the most important voice solutions provided by Al-Hadatha Company is the solution of establishing call centers
- Many professional benefits designed for continuous, better communication and more profits!
- A cloud call center or hosted on the client’s site
- Many advantages of communicating with customers
- Real and live monitoring screen
- Detailed reports for the call center
- To connect with ERP and CRM systems
- Works easily via computer and mobile
Solutions to increase productivity
Through its partnership with Zoho, Al-Hadatha Company provides a set of innovative solutions aimed at enhancing increased productivity in institutions.
- Providing integrated cloud solutions that meet the needs of various organizations.
- Improving process efficiency and increasing productivity.
- Reduce costs and improve return on investment.
- Enhancing cooperation between work teams and improving communication.
- Providing advanced analytical solutions that help in making better decisions.
- Works Zoho CRM Plus Unifies sales, marketing, customer service, and all other customer-facing teams on one platform, so you can deliver an exceptional customer experience to every customer, from unifying business data to their interactions
- Package ZOHO WORKPLACE gives you the tools you need to streamline workflows and increase efficiency. With Workplace, you can seamlessly collaborate with teams wherever you are, and get more done in less time.
Al-Hadatha has extensive experience in the field of information technology and a deep understanding of the needs of organizations in the region, making it the ideal partner for Zoho to provide its innovative solutions.