Privacy Policy

Al-Hadatha global telecommunications and information technology company appreciates your concern regarding the privacy of your data on the internet as the all of the company’s endeavors are made to ensure high quality service for all its customers. This policy was made to help ensure you understand the type of data we collect from you when you visit our website and how we handle this personal data.

Collection and usage of personal data

To deliver the highest quality service Al-Hadatha may collect some personal data such as:

The information we gain when you use our services or website (IP address, devices form and settings, operating system, web browser, network information, web beacon/ tracking pixel, cookies and details about when, where and how the service was used.

The information that is exchanged from our contacts with you. (such as contacting technical support center).

The company will use this for information for the following purposes:

Presenting products and services to customers.

Issuing invoices and collecting fees on products and services that the customers bought or subscribed to.

Legal requirements and regulations.

Building and maintaining a business relationship with customers based on reliability.

Helping the customer in choosing the products and services.

Providing the customers with information on any developments and updates.


While surfing the internet our servers will register your IP address, date and time of visiting, and what browser is being used and the URL of any website that refers you to our website.

Links to other websites

Our website may include links to other websites, but our company is not responsible for methods of data gathering, private policies, and contents relating to these websites that are linked on this website.

Non-disclosure of information

The company shall maintain the privacy of all personal data gathered, and shall not be disclose any unless legally required by an authorized governmental entity, or based on a written agreement from the customer himself, or it was required for the safety of this website and its users, or to protect the copyrights of Al-Hadatha company, or when this procedure is necessary to provide products or services, or to offer technical support to our customers. We shall not sell, commerce, rent or disclose any information for the benefit of a third party outside the company or departments or companies associated with us unless agreed upon by the user or the purpose of collecting such information is for statistics and researches without disclosing any information that may reveal the identity of the user.

Notes and inquiries

The company or any of its departments or associates shall use the data provided by the user to respond to all their inquiries, notes or requests. All data provided shall be considered as private information. The data required in the forms on the website shall assist the company in improving the quality of its services.

Adjustments to privacy policies and secrecy of information

The company shall retain the right to adjust the terms and conditions of the privacy policy if and when necessary.